Nov 17, 2011

Wipro Supports All Nippon Airways' Material Management Transformation Program

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE:WIT) announced the achievement of a strategic milestone in its partnership with the All Nippon Airways (ANA), with the successful implementation of the new generation Aircraft Parts and Material Management System, for the airline. Wipro has completed the first phase of the IT project to overhaul ANA's legacy Aircraft Parts and Material Management System. ANA is the eighth largest airline in the world by revenues and the largest domestic carrier in Japan by passenger numbers.

Wipro commenced its partnership with ANA in the year 2006. In 2009, ANA had embarked on transforming its legacy material management system to support its new fleet as well its expansion into Tokyo's Haneda International Airport. Wipro won the mandate to manage the program which is a key critical element of ANA's expansion plans.

The first phase of the project to overhaul ANA's legacy Aircraft Parts and Material Management System involved the addition of several new features and critical enhancements to ANA's Engineering and Purchase functions such as Engineering Order (EO), Service Bulletin (SB) and Airworthiness Directive. This phase aims at strengthening ANA's regulatory compliance and Quality Control processes, improve the prediction of spare parts demand and help optimize the inventory stock. The improved material management system will enable ANA to proactively manage the parts life cycle.

This is one of the largest and most complex IT transformation programs for ANA and is testimony to Wipro's leadership in domain specific IT delivery in addition to its IT engineering capabilities. The successful implementation involved the synchronized orchestration of teams drawn from different multiple service lines across Wipro and distributed geographies and the integration of services of multiple vendors in ensuring a seamless customer experience and predictable delivery.

Commenting on the landmark milestone of a seamless and successful Go Live, Keisuke Okada EVP Information Technology Services, ANA said "We have had a very successful partnership with Wipro. The successful implementation of this program has set a benchmark for the future way of doing business".

TakanoriYukishige, SVP, Information Technology services, ANA, commented "We had partnered with Wipro as we had immense confidence in their depth of understanding of the Airlines industry and their oft proven global best practices in program execution. The seamless Go Live across all of our locations has reaffirmed our confidence in them as our partner of choice and further strengthens our long term symbiotic partnership. It is a testimony to our strategic planning and foresight in IT as we continue our endeavors to become a more efficient and global airline."

Speaking on this landmark accomplishment,Mr. T.K. Kurien, Executive Director & Chief Executive Officer, IT Business, Wipro Limited said "Our partnership with ANA underscores our ability to deliver transformational and robust business solutions. I am confident that we can take this partnership to greater heights and help ANA's stated goal of expansion and customer satisfaction, operational efficiency and innovation through customer-centric and efficient IT solutions."

According to Bhanumurthy B M, Senior Vice President, Retail, CPG Transportation & Government, Wipro Technologies,"The successful completion of this complex program is testimony to the depth of our domain competence and the compelling value proposition of our Global Delivery Model in the Japan geography. This further strengthens our Airlines expertise and reaffirms the rigor of our world class processes and methodologies in delivering superior value to our customers and partners."