Portal designed to be destination of choice for Autodesk users who seek industry expertise, support, software tools and community.
Rand Worldwide (OTCBB: RWWI), a global leader in providing technology solutions to organizations with engineering design and information technology requirements, today announced its IMAGINiT Technologies division is launching a new ProductivityNOW portal (portal.imaginit.com) – a new, custom built industry portal geared to maximize the productivity of anyone using Autodesk software and Autodesk complementary technologies.
“We’re always working hard to improve the customer experience and give our customers a unique value proposition that they just can’t find anywhere else,” says Bill Zavadill, senior vice president, IMAGINiT Worldwide Services, IMAGINiT Technologies. “The ProductivityNOW portal is the perfect combination of insight from our 85 technical experts, eLearning expertise from ASCENT, downloadable utilities from our software development team, and the knowledge from our global support team combined in one easy to use tool. Add an engaged community to this and it’s really the only destination you need for everything for CAD.”
Access to the portal is open for anyone to explore, regardless of whether they are discovering IMAGINiT for the first time or long-time, loyal customers. The online portal offers unrivalled value with added enhancements based on a tiered subscription system where IMAGINiT customers receive additional privileges. Custom built from the ground up, and tied to the users’ desire to learn, the ProductivityNOW portal contains five major components:
Technical Resources: An unmatched assortment of multi-media content including helpful tips & tricks, eSeminars, Webcast recordings, whitepapers, external links to key sites, and more.
Support: Support customers can search IMAGINiT’s growing knowledgebase for answers, log support tickets and review current or search past cases for answers. Customers who have an Autodesk Subscription through IMAGINiT can see details of their Subscription data and manage it accordingly.
Utilities: IMAGINiT’s 16 powerful software utilities that advance your abilities when working with Autodesk software are available for complimentary download for IMAGINiT’s Autodesk Subscription customers. Utilities include IMAGINiT Utilities for Autodesk Revit, IMAGINiT AutoOffset and more.
eLearning: Powered by ASCENT, an Autodesk Official Training Guide provider, the robust eLearning component offers an unparalleled number of user quizzes, assessments and educational curricula including more than 750 instructional videos. Content is served up in a variety of formats to match different learning styles.
Community: Designed specifically to maximize engagement, members are encouraged to interact with fellow members and IMAGINiT experts through discussion forums, blogs, polls and more.
ProductivityNow Fast Facts:
750 instructional videos embedded in the eLearning curriculum
550 support knowledge cases that customers can search to solve problems
175 video tips, tricks, webcasts, eSeminars
70 eCourses available across all verticals for multiple release years
21 eCourses on Autodesk 2012 products
16 utilities from IMAGINiT’s software development team
5 IMAGINiT and ASCENT blogs
ProductivityNOW Portal Pricing:
Accessible by everyone, the online portal offers unrivalled value with a wealth of information free of charge. Additional content enhancements are available on a tiered subscription system and some content is exclusive to IMAGINiT customers. Anyone can access select whitepapers and view blogs, RSS feeds, helpful links and compiled Autodesk resources for free:
IMAGINiT customers receive additional access to the portal depending on their support or subscription relationship with IMAGINiT
Non-IMAGINiT customers can purchase memberships with a range of access and support and eLearning options from $395 to $695
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